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Privacy Policy

The domain is owned by Logistics 9 Pte. Ltd., and its affiliates. We value the trust you place in our company and recognize the importance of information privacy, and are committed to taking all reasonable precautions to protect your personal data from misuse and keeping it secure by complying with all applicable data protection laws and regulations in Singapore, as amended from time to time. We have provided this Privacy Policy describing how we collect, use, share, protect or otherwise process your personal information through the website. This Privacy Policy applies to persons and businesses anywhere in the world that may access the website (“Site”).

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. 


We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, email address and contact information is provided as part of the order process.


This Privacy Policy applies only to data collected through the Site and not to any information collected offline or through third-party websites. By using the Site, you consent to the collection and use of data as described herewith. If you do not agree to be bound by this Privacy Policy, you may not access or use the Site (or any portion thereof).

Collecting Personal Information

Upon visiting our website, we gather certain data regarding your device, interactions with our website, and the necessary information to fulfill your requests. Should you require customer support, we may also gather additional information. Please refer to the sections below for further information on the Personal Information we collect and its purpose.

Cookies and Device Information 

When you access or interact with our content and services on our website, we utilize various technologies such as web beacons, cookies, pixel tags, scripts, tags, API, and others (Tracking Technologies), with third-party authorization.

Cookies are text files that are placed on your computer to obtain standard internet log and visitor behavior information. We utilize this information to track website visitor activity and compile statistical reports. For additional information, please visit You can choose to reject cookies by configuring your browser settings, and the aforementioned website provides guidance on removing cookies from your browser. However, disabling cookies may result in limited website features.

The Tracking Technologies enable us to automatically collect information concerning your online behavior, device, and enhance your website navigation experience. Furthermore, we use this information to compile statistical data on the usage of our services, conduct performance analytics, and administer services to our customers, publishers, advertisers, and partners.

Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie information, viewed products, search terms, and website interactions. 

Purpose of Collection: Accurate website loading and analytics to optimize website performance. Source of Collection: Automatic collection through the use of cookies, log files, web beacons, tags, or pixels when accessing our website.

Voluntary End User Data

We collect data directly from end users where they interact with us. For example, in cases where end users contact us via our website or support channels. This data includes:

  • name

  • email address

  • phone number

  • location

  • any other information you provide us voluntarily when you communicate with us

Limiting Collection, Use, Disclosure and Retention

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via email.

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

Processing Data

We process your data in order to provide you with services and information related to our business. This includes improving the quality of the products we source from China markets (“our products”) so that they meet your expectations. Furthermore, your data may be processed for the purposes of marketing. We may also process your data for the following reasons:

  • You have given us permission to do so

  • The processing is in our legitimate interests and it’s not overridden by your rights

  • To comply with the law

We process your data in accordance with the applicable legal provisions for the protection of personal data, including the country-specific laws applicable to us. 

Data minimization

We ensure that personal information is appropriate, pertinent, and limited to what is necessary for the intended purpose. Unless mandated or allowed by laws or regulations, we do not collect personal data beforehand or store it for future use.


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.


We would like to send you information about our products, which may be of interest to you, if you have consented to receive marketing information.


Logistics 9 is committed to protecting your security. We utilize various methods of protecting your Personal Data, including up-to-date encryption. However, transmission of Personal Data cannot be made completely secure, and we cannot guarantee the complete safety or security of any Personal Data. For that reason, you agree to transmit Personal Data solely at your own risk.

You might encounter links to third party websites when browsing the Site. We cannot control the content or security practices of these Third-Party Links, and you agree to access such Links solely at your own risk.

Our website has HTTPS encryption to ensure any data passed between your browser and the web server (where this website is hosted) is encrypted. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Safeguarding Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.


We will periodically make information available to you about our policies and practices with respect to the management of your Personal Information.

User Access

We offer access to information regarding the existence, usage, and disclosure of your Personal Information upon request. You may review and verify the accuracy and completeness of your Personal Information and request any necessary amendments. However, certain circumstances permitted by law may prevent us from disclosing specific information to you. For instance, if there are legal, security, or commercial proprietary restrictions, or if other individuals are referenced in the information, we may not disclose it.

Change of Ownership

In the event of a merger, acquisition, debt financing, asset sale, or similar transaction, as well as in the case of insolvency, bankruptcy, or receivership, user and client data may be transferred to an acquirer, successor, or assignee, either physically or electronically. This transfer of information would be one of our business assets and would serve the sole purpose of continuing the operation of the service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. You agree to be bound by the most recent version of the Privacy Policy available on the Site. 

We will post any changes to our Privacy Policy on this page, so you will always know what data we collect and how we use it.


If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please reach us at +8613676803399 or send an email to

Last updated on February 6, 2023